Find the answers to your questions below!

 

Placing Your Order

If you have spotted an error on an order you've just placed, please contact us as soon as possible by clicking contact us below. Be sure to include your order number and the change you would like to make when contacting us.

CONTACT US
If for whatever reason you need to cancel your order, you can do so providing we have yet to ship it, so contact us by clicking contact us below as soon as possible!

CONTACT US
If you have entered your delivery address incorrectly, please contact us by clicking the button below. Be sure to mention your order number and the correct address in full so that we can try to rectify this for you before the order leaves our facility.

We ship our orders as quickly as possible, so reach out to us as soon as you realize the mistake! If your order has already been shipped, then we will contact the courier and try to arrange the change in delivery address. Unfortunately, we cannot promise that the change will be possible, but we will try our very best!

CONTACT US
Yes! You can purchase a gift card here! Note: these are digital gift cards that will be sent to you via email.

When you complete the purchase, you will receive an email with instruction on how best to send it to one of your friends/family members!
We accept payment through VISA, Mastercard, American Express, Google Pay, Apple Pay, and PayPal.

We do not offer any Afterpay service at present, but we do plan on implementing this in the future!
If your payment is being rejected, it is typically because your card details have been entered incorrectly, so be sure to double-check your card number, expiry date, and CSV code!

If your card is still being rejected, try refreshing the page as that seems to solve the problem sometimes. If the problem persists then your card has most likely been blocked by your payment provider. We cannot force payments through at checkout if they have been stopped by your bank, which is for your own security.

If you are still having problems, please contact us by clicking contact us below.

CONTACT US
Multiple items in one order will be shipped to the one address you entered at checkout. If you would like to ship items separately, you will need to place separate orders for each delivery address.

Shipping & Delivery

If your order hasn't arrived yet, check the expected delivery date by tracking it here. If you think your order should have arrived by now then please reach out to us by clicking contact us below!

CONTACT US
You can definitely track your order as all of our shipping options come with tracking! Once your order is shipped, you will receive an email with more information on how to track your package along with the expected delivery date.

If you are having any problems tracking your order, feel free to ask us for assistance by clicking contact us below.

CONTACT US
We send out all orders within 2 working days. Delivery time estimates depend on your country and choice of shipment. For standard shipping, deliveries are estimated within 6-10 working days.  For expedited, within 6 working days. You will receive a shipping confirmation email as soon as your order is shipped.

If you think it's taking longer than expected, feel free to reach out to us by clicking contact us below

CONTACT US
We ship worldwide! 🌎

Returns & Refunds

To read more about our returns policy, go to our Terms of Service and scroll down to SECTION 15 - RETURNS POLICY. Click here to go there immediately!
We are very sorry for the inconvenience! Reach out to us by clicking contact us below (please mention your order number and the item(s) that are missing). We'll send you a replacement ASAP at no additional cost to you!

CONTACT US
If upon receiving your order you’re not satisfied, firstly, we are very sorry for the inconvenience, and secondly, reach out to us by clicking contact us below. Within your message, please mention your order number and include any pictures of the damages! We'll send you a replacement ASAP at no additional cost to you!

CONTACT US

About Our Products

It depends which pen you use - alcohol-based pens are waterproof, so if you spill, your writing will be fine! Water-based pens can be washed off with water and would not be waterproof if you spilled on them.
Yes! We have tested gouache, oil paint, and acrylic paint, and they all work very well. The colours are even more vibrant, and it feels extremely smooth to paint on. In regards to watercolour, it also works but it takes some patience and experimentation - some artists have compared watercolour on stone paper to oil paint on regular paper because you can paint in layers.
Stone paper is an innovative material that will change the way you think about paper. Unlike traditional paper made from trees, stone paper is made from a unique combination of calcium carbonate (found in limestone) and a non-toxic, recyclable resin. This eco-friendly alternative is not only good for the environment, but it also offers a superior writing, painting, and drawing experience that you won't want to miss. With stone paper, you can say farewell to any eco-anxiety and welcome sustainable art supplies with open arms!
Well, regular paper is like that crazy ex you can't shake - it comes from trees and is always causing a ruckus with its flammability and tendency to tear at the slightest provocation. But stone paper? Stone paper is like the new love interest - smooth, strong, and just so much better in every way!

While regular paper is made from tree pulp and fibers, stone paper is made from calcium carbonate and a recyclable resin. It's waterproof, tear-resistant, and doesn't yellow over time like regular paper.

So, if you're looking for paper that's ready for anything, stone paper is your rock! Regular paper is great and all, but it's time to upgrade to the stronger, more sustainable option.
Stone paper is a more sustainable option for paper products when compared to traditional tree pulp paper. Unlike traditional paper, stone paper production does not require cutting down trees, which makes it a more environmentally friendly option. In addition, stone paper production requires no water or chemicals, which are heavily required in the traditional paper production process, and can have a significant environmental impact. Stone paper production is also non-toxic, unlike traditional paper production, which can use harmful chemicals. 

The process to create stone paper uses 80% less energy than traditional paper, which leads to a 60% reduction in its carbon footprint. Stone paper also has a longer shelf life compared to traditional paper, reducing the need for frequent replacements and helping to further reduce waste. 

If you are looking for an eco-friendly and sustainable option for paper products, stone paper is an excellent choice to reduce your environmental impact.
Yes, stone paper products are recyclable. Stone paper can be processed in traditional paper recycling facilities ♻️. However, it's important to note that not all recycling facilities may be equipped to process stone paper, so it's always a good idea to check with your local recycling facility to see if they accept it.

When recycling stone paper, it's important to follow the same guidelines as you would for traditional paper products, such as removing any non-paper materials, like staples or sticky notes, before recycling.

By recycling stone paper, you can help reduce waste and conserve resources, making it a more sustainable option for paper products.
No, we do not mine any rock or stone to make our paper 🚫. The raw material used to make stone paper is calcium carbonate, which is a mineral commonly found in nature and can be obtained through the recycling of waste materials. The calcium carbonate is then processed to create a pulp-like material that can be formed into sheets of paper.

Our production process is designed to minimize the impact on the environment and does not involve any mining or extraction of natural resources. Instead, we utilize waste materials to create a sustainable and eco-friendly paper alternative.
No need to go on a quest for a special pen or pencil, my friend! You can use any regular ballpoint pen, rollerball pen, or any pencil on stone paper just like you would on any other type of paper.

In all seriousness, stone paper is known for its smooth surface and excellent drawing experience, so you might find that your art comes out even better on our stone paper than on traditional paper.

Just don't try to carve your name into it with a rock, okay? That might not end well.
Of course! You can definitely use a pencil on stone paper. In fact, it works just like it would on any other type of paper.

Just imagine a smooth and velvety surface, ready to be filled with your ideas, sketches, and notes. As you move your pencil across the page, you'll feel the satisfying glide of the graphite on the stone paper.

And if you make a mistake? No problem! Stone paper is erasable with regular erasers, just like regular paper, or with water and a cloth because it is waterproof and durable. So, if you make a mistake, there's no need to worry because you can easily make corrections and start fresh in whichever way you prefer.

It's like a blank canvas, waiting for you to bring your ideas to life, with the added bonus of being environmentally friendly! 🎨
Stone paper is erasable with regular erasers, just like regular paper. This means that you can use any standard eraser to remove pencil markings from the surface of the stone paper. Additionally, stone paper can also be erased using water and a cloth, thanks to its waterproof and durable properties.

To erase pencil markings from stone paper using water and a cloth, you simply need to dampen the cloth with water and then gently rub the surface of the paper until the markings disappear. This method is especially useful if you want to erase larger areas or if the markings have been on the paper for a long time and are harder to remove with an eraser. Once the paper has dried, you can continue to use it as you normally would.

So whether you prefer using an eraser or water and a cloth, you can easily correct mistakes on stone paper and start fresh.
Yes! We have tested gouache, oil paint, and acrylic paint, and they all work very well. The colours are even more vibrant, and it feels extremely smooth to paint on. In regards to watercolour, it also works but it takes some patience and experimentation - some artists have compared watercolour on stone paper to oil paint on regular paper because you can paint in layers.
Different pens can have different results on stone paper, but here are some general observations we've made so far:

— Ballpoint Pens: Ballpoint pens work well on stone paper and draw smoothly without any smudging or feathering.

— Rollerball Pens: Rollerball pens also work well on stone paper and can provide a bolder line than ballpoint pens. Some people prefer rollerball pens for their smooth flow of ink, making it easy to draw quickly and concisely.

— Gel Pens: Gel pens can be used on stone paper, but the results may vary depending on the quality of the pen. Some gel pens may write smoothly, while others may skip or smudge.

— Felt-Tip Pens: Felt-tip pens, such as marker pens or highlighters, can also be used on stone paper. However, it's important to note that felt-tip pens may not be as easily erasable as pencils or other types of pens on stone paper.

In summary, most types of pens should work well on stone paper, but it's always a good idea to test out a few different types to see which ones work best for your specific needs.
Stone paper is known for its durability and resistance to tearing, making it an excellent choice for a variety of applications, from sketching and note-taking to journaling and scrapbooking to drawing and painting.

The dense, non-porous surface of stone paper results in a strong and flexible sheet that is resistant to tearing, even when subjected to repeated folding and bending.

So, whether you're an artist who likes to work on the go, or you just want a notebook that can withstand the rigors of daily use, stone paper is an excellent choice. Tearing? Pfft, not a chance! 💪
Well, look, we’ve been at this for a while now, and we haven’t had any paper cuts yet, so, no, stone paper has smooth edges and won't give you any paper cuts, unlike traditional paper that can leave you feeling like you've been in a knife fight. If one of us gets a paper cut, we’ll be sure to update this ASAP!

Stone paper has a soft, non-porous surface that is gentle on your skin, so you can work and create without fear of cuts or abrasions.

In fact, the only thing you'll have to worry about when using stone paper is finding a good enough excuse for why your sketches, notes, and drawings are so much better than everyone else's. "Oh, it's just the magic of stone paper, no big deal."
Yes, you can fold stone paper! While it is a bit more rigid than traditional paper, it is still flexible enough to be folded without cracking or breaking. Paper boats are especially fun considering they can actually withstand floating in water! 💦

In fact, the dense, non-porous surface of stone paper makes it an excellent choice for applications where repeated folding is necessary, such as origami or creating your own personalized card.

So, go ahead and fold to your heart's content! Stone paper is up for the challenge.
Well, we wouldn't exactly recommend diving into the deep end with your stone paper book, but if you do happen to spill your drink on it, you'll be happy to know that stone paper is 100% waterproof!

Whether you're sketching in the tub or pondering in the shower, this will be the perfect item for you. 🚿 💭
Different Mediums
Click on the image to make it bigger!

Still have questions?